If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of receipt.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 14 days of delivery, unless we have notified you otherwise.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale
Stud earrings due to hygiene unless it is a faulty product
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)
Estimated shipping times
United Kingdom: 3-5 business days
North America: 5-10 business days
Europe: 5-7 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.